LabelCake — Privacy Policy

Last updated: July 7, 2026

LabelCake prints barcode labels for products. It is designed to hold as little data as possible.

What we store

• Shop-level settings: default label quantity mode, measurement unit, calibration offsets, last-used template, and a barcode sequence counter — keyed by shop domain.
• Label templates the merchant creates (dimensions, shape, layout, fonts, field list).
• Shopify session tokens (via the official Shopify session storage) needed for the app to call the Admin API.

What we do not store

• No customer personal data. The app never requests, reads, or stores customer records. Access scopes are limited to read_products and write_products.
• No product catalog copies. Product and variant data (titles, SKUs, prices, barcodes) are read on demand to render labels and are not persisted.
• No payment data. Billing is handled entirely by Shopify’s Billing API.

Data flow

Product data goes from the Shopify Admin API to the app server, is composed into a PDF, and is returned to the merchant’s browser. Generated barcode values are written back to the merchant’s own product variants in Shopify. Nothing is sent to third parties.

GDPR / compliance webhooks

The mandatory compliance topics are implemented:

• customers/data_request — returns nothing to report; no customer data is held.
• customers/redact — no-op; no customer data is held.
• shop/redact — deletes the shop’s settings, templates, and sessions.

Uninstall

On uninstall, the shop’s sessions are removed. Remaining shop rows (settings, templates) are deleted when Shopify sends shop/redact, 48 hours after uninstall.

Contact

Questions about this policy or your data: email support@labelcake.com.